Thursday, December 20, 2007


Recently I bought a game item from a reputable retail shop in a shopping centre. The item was sealed up in a neat transparent packaging with the price tag clearly labeled. After payment, I happily brought the item home. Impressed with the neat and transparent packaging which in my impression, conveys quality of the product, I did not open the game item until a few days later.

Imagine my shock when I tore open the plastic wrapping and the stickers, only to find an aged box, which showed once the packaging, was torn. Examining the game item, I realized some parts of the item were missing !

It definitely pays to check one’s items after purchase and not to assume the purchased item has no defects, no matter how well packaged the item may be. I endured some inconvenience to bring back the game item to the shop where I bought it and convinced the staff there for a replacement, especially tedious when I had thrown away the receipt.

I realized how applicable the adage “Do not judge a book by its cover” in this episode and was more convinced of the necessity to check and verify and not to assume in all matters we do.

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