Yesterday was the first time I saw Gan Juay Kiat, the CEO of SBS Transit on National TV. He was on public TV, apologizing to the nation for a MRT fault that caused a 10-hour breakdown in MRT services between Harborfront MRT and Dhoby Ghaut MRT Station.
Between SMRT and SBS Transit, I find that the train services run by the latter is much better: bigger trains, bigger seats, better ventilation, better-quality trains and there are always more staff than SMRT staff to direct human flow during weekends or public holidays. It is always a joy travelling in SBS Transit MRT trains than SMRT trains. I also observe the breakdowns in SBS Transit MRT trains are far fewer than those of SMRT. Referring to the latest breakdown in SBS Transit MRT services yesterday, at the very least, the MRT fault of yesterday was discovered by the maintenance team of SBS Transit before operations commenced, unlike the several train disruptions in SMRT services which occurred while commuters are being transported to their destinations.
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